Coordinate Care. Support Families. Simplify the Process.
At Biggest Little Therapies, our Care Coordination team is here to support you every step of the way. From scheduling and communication to billing and insurance questions, our team works behind the scenes to ensure a smooth, stress-free experience. We are committed to making therapy services as accessible, organized, and supportive as possible for every family we serve.
Comprehensive Support for a Seamless Care Experience
Patient Care
Your point of contact for scheduling, communication, and care coordination
Our Director of Patient Care helps ensure your experience is smooth, organized, and supportive from start to finish. They work closely with families and therapists to keep care on track and accessible.
New patient intake and onboarding
Insurance verification and benefit checks
Authorization requests and tracking
Communication with families, providers, and therapists
Coordination across services (SLP, OT, PT)
Problem-solving to maintain continuity of care
Medical Billing
Supporting accurate billing, insurance processing, and financial clarity
Our Medical Biller works behind the scenes to ensure claims are submitted accurately and efficiently, while helping families understand their coverage and statements.
Claims submission and insurance processing
Payment posting and account management
Verification of coverage and benefits
Assistance with billing questions and statements
Follow-up on claims, denials, and authorizations
Ensuring compliance with payer requirements
Get to Know Our Patient Services Team
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Director of Patient Care
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Medical Biller
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